Skip to content

Site under maintenance

We are making changes to our store. Orders already placed will be processed and shipped as normal.

CONTACT SUPPORT

IMPORTANT INFORMATION

¿Will orders already placed be sent?

Yes. All orders confirmed before the pause are being prepared and shipped as normal.

¿Can I place a new order?

No. We are currently not accepting new orders until further notice.

¿What happens if I need to change my address or order information?

You can contact our support team indicating your order number so that we can help you, as long as the order has not been shipped.

¿How long will it take for my order to arrive?

Orders follow their usual preparation and shipping process.
If there is any incident, we will contact you.

¿Are you still offering customer service?

Yes. Our customer service team remains operational to resolve any questions related to orders already placed.

¿When will the store be active again?

At this time we cannot confirm a date. We will inform you when the store is available again.